How to Get Credentialed with Medicaid and Medicare: A Step-by-Step Guide

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Are you a healthcare provider wondering how to start billing Medicaid and Medicare for your services? Getting credentialed can feel like an overwhelming process, filled with paperwork, strict CMS credentialing requirements, and long wait times. But don’t worry—this guide breaks down the Medicare and Medicaid credentialing process into simple, actionable steps, helping you avoid common mistakes and get approved faster. 
Whether you’re a solo practitioner or part of a group, this guide will walk you through everything you need to know to start accepting Medicare and Medicaid patients with confidence. 

What is Credentialing for Medicaid and Medicare?

Credentialing is the process of verifying a healthcare provider’s qualifications, licensure, and compliance with CMS standards. Both Medicare and Medicaid require this step to ensure that providers meet regulatory and quality-of-care standards before they can bill for services.
  • Medicare Credentialing: Allows providers to bill Medicare for services rendered to eligible beneficiaries.
  • Medicaid Credentialing: Grants approval for providers to serve patients enrolled in their state’s Medicaid program
Each program has its own application process, timelines, and state-specific requirements that healthcare providers must navigate.

Step-by-Step Guide to Medicare Credentialing

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Step 1: Check Your Eligibility

Before applying for Medicare credentialing, ensure you meet the CMS credentialing requirements:
  • You must be a licensed healthcare provider in your state.
  • Obtain a National Provider Identifier (NPI) from the NPPES website.
  • Ensure you have malpractice insurance that meets Medicare’s requirements.
  • Determine if you are credentialing as an individual or a group practice. If you have an LLC (even if it’s just you), you’ll need an NPI 2 for group credentialing.

Step 2: Apply for a National Provider Identifier (NPI)

Your NPI is a unique 10-digit number that identifies you as a healthcare provider. This number is mandatory for billing Medicare and Medicaid.
  • If you don’t already have an NPI, you can apply online via the NPPES website.
  • If you’re part of a group practice, ensure both you and your organization have separate NPIs (NPI 1 for individuals, NPI 2 for groups).
Tip: Ensure all details match across your NPI, tax records, and enrollment forms to avoid processing delays. 

Step 3: Complete the Medicare Enrollment Application

To apply for Medicare credentialing, providers must submit the CMS-855B application. You can do this in two ways:
Online via PECOS (Preferred Method)
  • Go to PECOS and create an account.
  • Complete the CMS-855B enrollment application.
  • Upload required documents:
    ✅ State license
    ✅ NPI verification
    ✅ Malpractice insurance certificate
    ✅ Tax Identification Number (TIN) or Employer Identification Number (EIN)
Paper Application (Slower Process)
  • Download CMS-855B from the Medicare website.
  • Complete and mail the form to your Medicare Administrative Contractor (MAC).
Using PECOS can significantly reduce processing time compared to mailing paper applications!

Step 4: Submit Your Application to Your MAC (Medicare Administrative Contractor)

Once your application is submitted, it is reviewed by your region’s Medicare Administrative Contractor (MAC). The MAC ensures all CMS credentialing guidelines are met before granting approval.
How long does it take to get credentialed with Medicare?
The process typically takes 60-90 days, but it can be delayed if there are errors in your application. 

Step 5: Respond to Requests and Await Approval

  • If the MAC requests additional documents, respond promptly to prevent delays.
  • Monitor your PECOS account for updates.
  • Once approved, you will receive a Medicare Provider Transaction Access Number (PTAN).

Step-by-Step Guide to Medicaid Credentialing

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Each state manages its own Medicaid credentialing process, so requirements and timelines may vary.

Step 1: Verify Your State’s Medicaid Requirements

Since Medicaid programs differ by state, check your state Medicaid website to review specific requirements
General Medicaid credentialing requirements:
  • Valid NPI number (applied through NPPES).
  • State medical license that allows Medicaid billing.
  • Proof of malpractice insurance.
  • Tax ID (TIN or EIN) for reimbursement purposes.
  • Background checks and fingerprinting (varies by state).
Providers must enroll in each state where they intend to see Medicaid patients. 

Step 2: Complete the Medicaid Enrollment Form

Once you confirm eligibility, obtain and fill out your state’s Medicaid provider enrollment application.
Some states use CAQH ProView, while others require providers to submit applications directly through the Medicaid agency’s online portal.
Documents typically required:
  • NPI confirmation
  • State licensure and certifications
  • Malpractice insurance proof
  • Tax ID or Employer Identification Number (EIN)
How long does it take to get credentialed with Medicaid?
👉 Depending on the state, it can take 30-180 days for approval.

Step 3: Submit Background Checks and Fingerprinting

Most states require Medicaid providers to undergo: 
✔ Criminal background checks
✔ Fingerprinting (in some cases)
This ensures that only qualified and ethical providers serve Medicaid patients.

Step 4: Site Inspection and Compliance Review

Once your application is submitted, Medicaid may conduct a practice site inspection to verify compliance with CMS credentialing guidelines.
Be prepared for:
  • A review of your practice’s policies and procedures.
  • Verification of equipment, patient records, and billing compliance.

Step 5: Receive Your Medicaid Provider Number (MPN)

If approved, you’ll receive a Medicaid Provider Number (MPN), which allows you to:
✔ Criminal background checks 
✔ Criminal background checks
If your application is delayed, follow up with your state’s Medicaid office to check the status.

Tips for Avoiding Credentialing Mistakes & Maintaining Compliance

Getting credentialed with Medicaid and Medicare is only the first step. To ensure uninterrupted billing and reimbursement, you must maintain compliance and avoid common mistakes that can lead to delays, denials, or even revocation of your credentials.

Common Credentialing Mistakes to Avoid

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Not Submitting All Required Documentation: Many providers face delays simply because they forget to attach necessary documents like malpractice insurance, tax ID, or licensing verification. Always double-check your application before submission.
Providing Incorrect or Inconsistent Information: Your NPI details, business name, and tax ID must match exactly across all forms, including PECOS, CAQH, and state Medicaid applications. Even a minor discrepancy can cause rejections. 
Missing Important Deadlines
  • Medicare applications must be updated every 5 years.
  • Medicaid re-credentialing is required every 3-5 years, depending on the state.
  • Failure to update changes (such as address, practice name, or ownership) within 30 days can lead to credentialing suspension.
Not Following Up on Your Application: If you haven’t heard back in 60 days for Medicare or 90 days for Medicaid, contact your MAC or state Medicaid office. Applications sometimes stall due to missing information.
Ignoring CMS Credentialing Guidelines Updates: Medicare and Medicaid regulations change frequently. Stay updated by:
✔ Checking CMS.gov regularly
✔ Joining provider forums or credentialing groups
✔ Attending webinars or workshops on compliance

Maintaining Your Medicare & Medicaid Credentials

Once credentialed, you must stay compliant with CMS credentialing requirements to avoid disruptions in reimbursement.

Regularly Update Your Provider Enrollment Information

  • Report address or practice location changes within 30 days.
  • Update changes in ownership or business structure within 30 days.
  • Ensure license and malpractice insurance remain valid.
For Medicare, you can update information through PECOS; for Medicaid, use your state’s provider portal.

Stay on Top of Re-Credentialing and Revalidation

  • Medicare requires revalidation every 5 years. You will receive a notice when it’s time.
  • Medicaid re-credentialing occurs every 3-5 years, depending on your state’s regulations.
Pro tip: Mark your calendar to start the re-credentialing process at least 6 months before your deadline to avoid interruptions in billing.

Monitor Your Billing & Compliance with CMS Guidelines

Once you’re credentialed, improper billing can still put your Medicare or Medicaid provider status at risk.
Common Billing Mistakes to Avoid:
  • Billing for services not covered under Medicare/Medicaid
  • Incorrect coding or documentation
  • Billing for non-credentialed providers in your group practice
Regularly review Medicare and Medicaid billing guidelines. Conduct internal audits to ensure compliance with CMS credentialing requirements.

Conclusion

Getting credentialed with Medicaid and Medicare is a crucial step for healthcare providers who want to serve a broader patient base and receive proper reimbursements. While the process can be complex and time-consuming, following a structured approach, ensuring accuracy in your application, and staying proactive can significantly speed up approval.

By keeping your credentials updated, complying with CMS guidelines, and avoiding common mistakes, you can maintain your status as an approved provider without unnecessary disruptions.

If you need expert assistance with the credentialing process, check out Medical Credentialing Services for professional guidance to ensure seamless enrollment and compliance.

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